Below is an update from Disney Cruise Line. Their new Final Payment and Cancellation Policy Change is effective September 11, 2018. If you booked your cruise prior to this date these changes do not effect you. If you have questions please contact your Pirate and Mermaid Vacations Adventure Coordinator.
Effective Sept.11, 2018, Disney Cruise Line is adjusting its Final payment and Cancellation Policy:
- Final payment for all non-suite/non-concierge staterooms on Cruises 1-5 Nights will be due at 90 days prior to arrival and cancellation fees will begin at 89 days versus 74 days.
- Final payment for all non-suite/non-concierge staterooms on Cruises 6 Nights or more will be due at 120 days prior to arrival and cancellation fees will begin at 119 days versus 89 days.
- Specific final payment and cancellation policies have been eliminated for holiday sailings and sailings where the Embark and Debark is a non-U.S. port
For reservations made prior to Sept. 11, 2018, the final payment and cancellation fees assessed will be based on the information listed on the original confirmation unless the sailing date or vacation package is modified.
Payment Information
A deposit is required to confirm a reservation. Vacation and cruise packages are subject to cancellation if full deposit is not received in our office within the option period specified at time of booking. For reservations confirmed in U.S. Dollars, final payment in the form of a check or credit card (Visa®, MasterCard®, American Express®, Discover® Card, Diners Club®, Japanese Credit Bureau or Disney Visa® Card) must be received on the date determined at the time of booking. For reservations not confirmed in U.S. Dollars, acceptable forms of payment are Visa and MasterCard. Payment policy for group travel may vary.
Failure to strictly comply with the deposit and final payment schedules, or any other applicable policies and procedures, will result in the automatic cancellation of pending reservations and applicable fees will be assessed.
Deposit
For all bookings which require a deposit, the amount due is 20% of the cruise fare (including the non-commissionable fare). This deposit policy applies to all stateroom Guests (including children under age 3).
The deposit requirement is for:
- All new bookings
- Bookings in which the sail date has changed
- Bookings that are reinstated
Final Payment
To finalize your reservation, simply apply payment. Your full and final payment depends on the length of your cruise and if you are staying in a suite/concierge stateroom or a non-suite/non-concierge stateroom. Below is a review of the final payment due date and cancellation policy for all sailings and categories:
Cruises 1 to 5 Nights
Categories | Final Payment Due Date | Cancellation Fees |
Non-Suites/Non-Concierge Staterooms | 90 days prior to arrival | 89-45 days – Deposit per Guest |
44-30 days – 50% of vacation price | ||
29-15 days – 75% of vacation price | ||
14 days or less – 100% of vacation price | ||
Suites and Concierge Staterooms Deposit is non-refundable |
120 days prior to arrival | 90 days or more – Deposit per Guest |
89-56 days – 50% of vacation price | ||
55-30 days – 75% of vacation price | ||
29 days or less – 100% of vacation price |
Cruises 6 Nights or More
Categories | Final Payment Due Date | Cancellation Fees |
Non-Suites/Non-Concierge Staterooms | 120 days prior to arrival | 119-56 days – Deposit per Guest |
55-30 days – 50% of vacation price | ||
29-15 days – 75% of vacation price | ||
14 days or less – 100% of vacation price | ||
Suites and Concierge Staterooms Deposit is non-refundable |
150 days prior to arrival | 90 days or more – Deposit per Guest |
89-56 days – 50% of vacation price | ||
55-30 days – 75% of vacation price | ||
29 days or less – 100% of vacation price |
Categories with Restrictions: Reservations for Inside, Outside, or Verandah Categories with restrictions are non-refundable and non-transferable. 100% cruise cancellation fee applies from time of payment.